Frequently Asked Questions
Everything you need to know about our handcrafted home fragrances.
What kind of wax do you use in your candles?
At Scented Aromas, we use a premium, eco-friendly soy wax blend that is non-toxic and biodegradable, ensuring a clean and long-lasting burn for your home.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-5 business days, and you will receive a tracking number via email once your order ships.
What is your return policy for home fragrance products?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your scent, please contact our support team to initiate a return or exchange.
Are your fragrances safe to use around pets?
While our products are made with high-quality ingredients, we recommend using them in well-ventilated areas and keeping them out of reach of pets. Always consult with your veterinarian if you have specific concerns.
How can I maximize the burn time of my candle?
To get the most out of your candle, always trim the wick to 1/4 inch before lighting and allow the wax to melt to the edges of the jar during the first burn to prevent tunneling.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to expand our delivery options to more countries in the near future.